Plaid
Product Designer
Year
2026
Links
Plaid, Identity Verification, Protect

I.Description

Plaid helps you connect your financial accounts to the apps and services you choose.

I worked across a range of Plaid's products, from identity verification and Know Your Business to fraud and agent onboarding, designing end-to-end experiences.

At the same time, I helped develop and implement Plaid's new design system and ran the first A/B tests on the Fraud team.

I worked across a range of Plaid's products, from identity verification and Know Your Business to fraud and agent onboarding, designing end-to-end experiences.

At the same time, I helped develop and implement Plaid's new design system and ran the first A/B tests on the Fraud team.

Changelog modals: IDV updates and case management
Navy water bottle with the Stick the Landing graphic
A quarter beside a disc of binary digits, on teal
Business onboarding: a floating card with a sidebar of steps, on the mobile number step
Document verification flow
The Plaid IDV dashboard on a Pro Display
Setup guide card, four states
Product guide chat: the proposed stack, and how the products work together
Comment popover, two states
The ACH funding flow builder on a tablet, tilted against navy
IDV reports with the map addition
Identity confirmation flow